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Terms of Service

Last updated: July 17, 2026 · Forward Dawn LLC, Miami, Florida

The short version: be decent, we’ll be decent, real engagements get a real contract, and we never promise what can’t honestly be promised.

Who we are

Forward Dawn LLC ("Forward Dawn", "we") is a web design, automation, and growth-systems agency based in Miami, Florida. These terms cover your use of this website and, at a high level, how we work. Client engagements are governed by a signed services agreement, which controls over anything here.

Information, not professional advice

Content on this site, in our community spaces, and in our conversations with you is general information — not legal, financial, tax, or other professional advice. Talk to a licensed professional for advice on your specific situation.

No guaranteed results

We never guarantee search rankings, AI-answer citations, traffic, leads, or revenue — and we believe no one honestly can. We commit to skilled, measurable, continuously improving work; outcomes depend on many factors beyond any agency’s control.

Intellectual property

This website, our brand, and our content belong to Forward Dawn. For client work: unless your services agreement says otherwise, you own your final deliverables once they are paid for, and we retain ownership of our underlying tools, templates, systems, and know-how. We may display completed client work in our portfolio unless your agreement says otherwise.

Acceptable use

Do not misuse this site: no attempting to breach security, scraping at scale, misrepresenting your identity, or using our forms and chat to send spam or unlawful content. We may restrict access to protect the site and its users.

Billing

Client billing happens exclusively through the client portal and signed invoices. Our staff will never contact you first by DM or chat asking for payment details. If you receive such a message, it is not from us — please report it to us immediately.

Limitation of liability

This website is provided "as is." To the fullest extent permitted by law, Forward Dawn is not liable for indirect, incidental, or consequential damages arising from use of this site. For client engagements, liability terms are set in the services agreement.

Fair dealing (Florida FDUTPA)

We conduct business consistent with the Florida Deceptive and Unfair Trade Practices Act (FDUTPA, Fla. Stat. § 501.201 et seq.): our advertising and service descriptions are truthful, our pricing is disclosed before you commit, and we do not use deceptive or unfair practices. If you believe anything on this site is inaccurate or misleading, tell us and we will correct it.

Governing law

These terms are governed by the laws of the State of Florida, USA. Disputes belong to the state or federal courts located in Miami-Dade County, Florida.

Changes

When we update these terms we will change the date at the top of this page.

Contact

Questions about these terms: legal@forwarddawn.com or hello@forwarddawn.com.